VACANCIES

We invite applications from suitable individuals for the position of

HEAD OF CREDIT ADMINISTRATION and LOAN RISK

We invite applications from suitable individuals for the position of Head of Credit Administration and Loan Risk. Reporting directly to the Chief Executive Officer, the Head of Credit Administration and Loan Risk will play a pivotal role in managing the Credit Union’s lending operations and guiding the organization toward continued financial success.

Position Summary:

The incumbent will lead the daily operations of the Credit Union’s Loan Portfolio. They will ensure the delivery of exceptional credit services while maintaining strict compliance with internal policies and procedures, regulatory guidelines and industry best practices.

This senior leadership role requires strategic oversight of lending operations, sound credit risk management, and strong leadership and decision-making capabilities to drive performance, innovation, and growth.

Key Responsibilities:

• Strategic Support:
  Participate in strategic planning by providing insights into historical trends, industry benchmarks, and credit risk analysis. Assist with developing performance targets and the annual budget for the Credit Union.

• Portfolio Oversight:
  Conduct regular (monthly and quarterly) performance reviews of the Credit Portfolio to identify gaps and implement corrective actions to meet performance targets. Ensure the accurate and timely preparation and submission of reports to regulators, the Board of Directors, External Lending Partners, Management Committees, and other relevant entities. Assess and compile a summary of industry reviews prepared by Credit Risk Officers quarterly for presentation to the Credit Committee.

• Operational Leadership:
  Direct Supervision, review, and approval of credit applications within delegated lending authority. Develop, document, and implement process improvements to enhance the daily operations of the credit department. Lead initiatives to improve efficiency, control delinquency, and ensure the effective servicing of loans. Responsible for monitoring and controlling the nature and composition of the credit portfolio within limits prescribed in accordance with FHCCU Credit Policies. Analyze and evaluate the credit and financial strength of potential Borrowers to determine acceptable levels of credit risk exposure and make recommendations to the Chief Executive Officer, Credit Committee, and/or Board Credit Committee for credit facilities that exceed delegated lending authority.

• Policy and Compliance Management:
  Manage and regularly update credit policies and procedures to ensure compliance and maintain competitiveness. Coordinate the implementation of approved policies and business process changes. Ensures that all reported Audit and Compliance issues/recommendations related to credit business are addressed and/or implemented in a timely manner.

• Technology and Process Optimization:
  Oversee the integration and effective use of technology in credit operations and service delivery. Continuously seek to improve operational productivity through system and infrastructure enhancements.

• People Management:
  Perform administrative and supervisory duties, including staff evaluations, identifying training needs, and providing ongoing coaching and technical guidance. Foster a culture of high performance and continuous development. Provides direction, fosters teamwork, leads, and manages the credit risk team to ensure excellence. Responsible for staff technical development and training in the credit risk area.

• Quality Assurance:
  Conduct operational reviews to ensure adherence to established procedures and service standards. Support periodic reviews of service fees and charges to ensure competitiveness. Analyze alerts to adverse trends identified or reported by the Credit Risk Officer and implement strategies to mitigate negative effects on the credit portfolio.

Minimum Requirements:

Knowledge and Expertise:

• Credit Risk Management.
• Excellent in organizational management and credit principles.
• Strong Analytical and Problem-Solving Skills
• Monitoring and Reporting
• Knowledge of Risk Management Frameworks and Methodologies
•  Strong knowledge of credit administration and collateral assessment for loans/advances.
• Excellent Financial Analysis Skills.

Qualifications & Experience:

•  A Masters Degree or Post Graduate Degree with specialization in Finance, Banking, Accounting, Management Studies, Business Administration or equivalent qualifications.
• Minimum of 6 years in a banking/credit union environment, including at least 4 years in a senior managerial role.
• Experience across all areas of banking operations and computer systems.

• Sound knowledge of credit appraisal and analysis techniques for Retail, SME, and Corporate lending.
• Working knowledge of the relevant sections of the Banking Services  Act, BOJ Guidelines on Credit Management and Other Best Practices for Credit Risk Management, including the proposals of Basel II, III
• Formal training in supervision/management.

Key Skills:

• Risk Mitigation
• Maintain financial industry awareness
• Leadership and team collaboration
• Strong administrative and coordination skills.
• Excellent interpersonal and communication abilities.
• Experience in software testing.
• Proficiency in Microsoft Office Suite.
• Manages team performance to ensure that all team members are delivering as per role expectations.

Interested candidates are invited to submit a detailed resume and cover letter to hrd@fhccu.com by August 21, 2025.  Please include “Head of Credit Administration and Loan Risk” in the subject line. We thank all applicants for their submission of interest and advise that only short-listed applicants will be contacted.