HUMAN RESOURCES GENERAL MANAGER

Mrs. Rosemarie Samuels has over 18 years of dedicated service in Human Capital Management and brings deep expertise and dynamic leadership to her role. A certified Behavioural Coach and Customer Service Trainer, she has been instrumental in driving employee engagement, performance excellence, and organizational development at First Heritage Co-operative Credit Union. Her rich journey across departments has shaped her into a people-first strategist who understands the heartbeat of the organization. Whether she’s designing impactful training programmes or championing cultural transformation, Rosemarie leads with insight, empathy, and an unwavering commitment to excellence.